Company 3 min read
Taktile recognized as Global Innovator by World Economic Forum to help shape the future of financial decision-making
We’re proud to share that Taktile has been recognized by the World Economic Forum as a member of its Global Innovators Community—an invitation-only network of the world’s most forward-thinking companies shaping the future of global systems through technology.
This recognition comes at a pivotal moment for the financial services industry. The sector is undergoing a structural transformation: digital infrastructure is maturing, customer expectations are rising, and institutions face growing pressure to make decisions that are not only fast and scalable—but also fair, explainable, and inclusive.
In short: The way financial decisions are made is changing. And what replaces the old model needs to be better in every dimension.
The infrastructure behind financial services is being rebuilt
Every financial product is underpinned by a series of critical decisions: Who gets access to credit? What constitutes a fraud risk? When should a compliance flag trigger action? Historically, many of these decisions have been managed through rigid rule engines or hand-coded models that are difficult to change and opaque to non-technical teams.
Across the industry, there’s growing recognition that these legacy systems are no longer fit for purpose. The next generation of financial decisioning needs to be more transparent, adaptive, and controllable—especially as AI becomes more deeply embedded in day-to-day operations.
That’s the perspective we bring to the Forum’s work: real-world experience from supporting institutions as they transition to more flexible, accountable decision systems. From underwriting loans in emerging markets to refining fraud detection models in real time, we’ve seen how systems designed for iteration and oversight can make a meaningful difference—not just in performance, but in trust.
Taktile's role in shaping what comes next
As part of the Global Innovators Community, we’ll collaborate with leaders from across sectors to share insights and frameworks that guide the future of financial decisioning. Our focus will include:
- Establishing modern, flexible decisioning standards
- Expanding access to financial services through better infrastructure
- Supporting responsible adoption of automation and AI
- Bridging innovation and regulatory expectations
“The systems we build today will determine how financial decisions are made tomorrow,” said Maik Taro Wehmeyer, Co-Founder and CEO of Taktile. “We’re honored to contribute our experience—and advocate for infrastructure that’s intelligent, explainable, and built to serve people.”
Responsible AI is one piece of the puzzle
While AI plays a critical role in the evolution of financial decisioning, we believe the most important shift is structural: giving financial institutions ownership over how their decisions are made.
That means more than plugging in a model. It means designing systems that allow for iteration, governance, and visibility—so teams can adapt with confidence.
Take Credix, a fintech focused on SMB credit access in emerging markets. By using Taktile to deploy AI-powered conversational agents in its collections process, Credix now resolves 80% of repayment cases autonomously. That’s AI working hand-in-hand with decision logic built for scale, compliance, and adaptability—freeing up human time for strategy.
The bigger picture: Building for trust, not just speed
By joining the Forum’s Global Innovators Community, we’re doubling down on our mission: to help institutions modernize how they make decisions—faster, yes, but also more transparently, more fairly, and with more confidence.
If you’re navigating this shift too, we invite you to explore how others are doing it. Our latest deep dive highlights 10 real-world examples of how financial institutions are operationalizing generative AI responsibly.
