Taktile | The Agentic Decision Platform for Banking and Insurance

Solutions

Better decisions, better outcomes

Improve and optimize your onboarding, underwriting, and claims processing. Automate routine work, get agentic support on complex cases, and continuously improve outcomes.

Onboard more qualified businesses

Automate checks, accelerate complex reviews, and reduce friction without compromising on risk.

Explore onboarding

75%
less time to onboard
3x
onboarding capacity
75%
fewer false positives

Bank-grade KYB/KYC went live in 3 weeks. Run by the team who owns the process. No in-house build, no engineering dependencies.

Go to Case Studies

Lend to the right businesses faster

Automate routine applications, equip underwriters for complex cases, and grow your portfolio without increasing risk.

Explore underwriting

95%
less time to loan approval
50–100
manual reviews eliminated daily
99%
faster policy updates

Hour-long underwriting decisions are history. Now they take as little as 3 minutes. Application processing capacity increased 3–5x.

Go to Case Studies

Settle claims faster and smarter

Automate straightforward payouts, accelerate complex reviews, and reduce costs while keeping experts in control across motor, P&C, health, and more.

Explore claims

30%
more claims processed straight through
50%
less manual work for adjusters
1.5x
better fraud and false payout detection

AI agents now clear claims in minutes. 30% increase in straight through payouts without increased risk.

Go to Case Studies

Value proposition

Turn ambition into everyday impact

Align teams, move faster, and build your competitive advantage one better decision at a time.

Build
Move beyond pilots and into production
Bring AI agents, decision logic, and expert judgment together across onboarding, underwriting, and claims. Automate routine decisions and give your experts a head start on edge cases with AI agents.
Collaborate
Break down silos and create alignment
Give business and engineering teams a shared way to build, test, and improve decisions. The people closest to the policies can move faster, while engineering retains overall control.
Improve
Learn from every decision to improve the next one
See how decisions perform, test what could work better, and turn proven improvements into everyday practice. Build a continuous optimization system that keeps improving the speed, quality, and consistency of your decisions.

Platform overview

One powerful platform for all your decisions

Bring decision logic, AI, and expert judgment together so your team can make faster, more consistent decisions and improve them over time, on top of your existing infrastructure.

Request a demo

Connect
Connect the context you need
200+ integrations across KYC/KYB, credit, fraud, open banking, and PEP screening—plus flexible connections to your internal systems.
Integrations Marketplace
Decide
Decide with the right mix of rules, agents, and human judgment
Orchestrate deterministic logic, machine learning models, AI agents, and human review—with explainability and clear ownership.
Agents Rules Cases
Optimize
Optimize from real outcomes
Dashboards, backtesting, and live experimentation (A/B) enable you to build a self-learning system and continuously improve outcomes.
Insights Iterations
InputYesNo, continueCall successful
7 nodesEligibility: Knockout Rules
SplitEarly Rejection?
3 nodesConduct KYB & KYC Checks
AssignmentDeclare call successful
Review ProcessAJ
John Doerequested a review fromJJane DoeandAAlex Doe2mnow
Can you please review the Acme Inc. onboarding flow?
View change history
John Doeeditedversion description2m
Sam RoeeditedJJane DoeandAAlex Doenow
Can you also adjust the age check before the output, please?
Scale
Scale with control
Monitoring, alerting, model risk management, versioning and sign-off procedures, granular permissions, and detailed audit trails for every decision.
Collaboration Traceability Infrastructure

Delivery Model

ROI first, everything else second

Most AI initiatives stall before they show a return. Taktile’s experts in AI, banking, and insurance get your initiatives safely into production and help tell your value story internally.

Request a demo

01Value
ROI obsession
We work with you to identify your highest-return decisions and size the business case up front. If the ROI case isn’t there, we don’t start working. Our platform then allows you to continuously monitor ROI.
02Speed
Ambitious go-live timelines
Move from first use case to live decisions fast, with clear acceptance criteria. We work hand in hand with you until your goals are met.
03Delivery
Reliable delivery
We agree a rollout timeline and stick to it. Our expert team is accountable for results, not hours.
- 3xfaster time to production (Faire)
- 4 weeksto go-live (Zilch)
- 100sof successful ROI positive implementations

TESTIMONIALS

Hear from our customers

Learn how leading teams are turning complex decisions into better outcomes.

See more stories

T.001
Taktile’s platform has empowered our teams to take control of our automated underwriting processes, allowing us to build, test, and optimize decisions with unprecedented speed and independence.
Chanuka Perera
Head of Credit Risk
- 50%+
  lower decisioning costs
- 4 weeks
  from migration start to go-live, for 4M+ registered customers
Read story
T.002
Taktile gave us the tools to purposefully build AI into the core of our health claims operations. We’ve gone from a manual, time-consuming process to an agentic workflow that’s already delivering massive value globally.
Pieter Viljoen
Chief Data & AI Officer
- 30%
  more claims processed straight through
- Days → minutes
  claims processing time
Read story
T.003
With Taktile, we can rapidly evolve our credit strategy, streamline operations, and strengthen risk controls — enabling better credit experiences for thousands of customers and freeing our credit team from hours of manual work.
Tom Frantz
Credit Card Underwriting Manager
T.001
Taktile’s platform has empowered our teams to take control of our automated underwriting processes, allowing us to build, test, and optimize decisions with unprecedented speed and independence.
Chanuka Perera
Head of Credit Risk
- 50%+
  lower decisioning costs
- 4 weeks
  from migration start to go-live, for 4M+ registered customers
Read story
T.002
Taktile gave us the tools to purposefully build AI into the core of our health claims operations. We’ve gone from a manual, time-consuming process to an agentic workflow that’s already delivering massive value globally.
Pieter Viljoen
Chief Data & AI Officer
- 30%
  more claims processed straight through
- Days → minutes
  claims processing time
Read story
T.003
With Taktile, we can rapidly evolve our credit strategy, streamline operations, and strengthen risk controls — enabling better credit experiences for thousands of customers and freeing our credit team from hours of manual work.
Tom Frantz
Credit Card Underwriting Manager
T.001
Taktile’s platform has empowered our teams to take control of our automated underwriting processes, allowing us to build, test, and optimize decisions with unprecedented speed and independence.
Chanuka Perera
Head of Credit Risk
- 50%+
  lower decisioning costs
- 4 weeks
  from migration start to go-live, for 4M+ registered customers
Read story
T.002
Taktile gave us the tools to purposefully build AI into the core of our health claims operations. We’ve gone from a manual, time-consuming process to an agentic workflow that’s already delivering massive value globally.
Pieter Viljoen
Chief Data & AI Officer
- 30%
  more claims processed straight through
- Days → minutes
  claims processing time
Read story
T.003
With Taktile, we can rapidly evolve our credit strategy, streamline operations, and strengthen risk controls — enabling better credit experiences for thousands of customers and freeing our credit team from hours of manual work.
Tom Frantz
Credit Card Underwriting Manager

INTEGRATIONS

200+ ways to bring in the data you need

Pre-built integrations across KYC, KYB, credit, fraud, open banking, and PEP screening—tested, compared, and swapped in as you launch new products, without new engineering work.

Explore integrations