Company 2 min read
Taktile named high performer and #1 in support by G2 in the decision management platforms category for spring 2024
Taktile, the next-generation decision platform redefining how fintech leaders design automated credit risk assessment, onboarding, fraud detection, dynamic pricing, and more, has been recognized as a High Performer and the top provider of customer support in the Decision Management Platforms category by G2 in its Spring 2024 report.
G2 is a widely respected tech software and services review platform that collects real-time, authentic user reviews. G2 validates and analyzes the collected data to publish quarterly lists and grids that rank the world’s best software companies and products.
These results highlight Taktile's commitment to excellence and innovation in the FinTech industry. Taktile's platform is celebrated for empowering risk teams to build, run, and optimize automated risk decisions swiftly and efficiently without the need for ongoing engineering support. This enables quicker implementation of policy improvements, enhances risk and pricing accuracy, and accelerates growth while saving time and resources.
Taktile's leadership badges
Recognized for having high customer satisfaction scores and a lower market presence relative to the industry.
Awarded for achieving the highest Quality of Support rating within its category.
Acknowledged for its user-friendly design that allows quick and confident modifications and integrations.
"We are thrilled to be recognized as both a High Performer and for having the best support in our category," says Maik Taro Wehmeyer, Co-Founder & CEO of Taktile. "To also receive the badge for the most user-friendly solution is a testament to our team's vision, hard work and dedication to providing solutions that meet the critical needs of our customers."
Customer reviews have praised Taktile for its transformative impact on their operations. As one review states, "Taktile is truly part of the team at Novo.”
In fact, replacing the need for complex in-house solutions across a broad range of risk decision use cases is the common theme across the individual customer reviews.
"We started developing an inhouse decision engine, but found after a year that the effort of maintaining and further developing the software was not efficient. Looked at a range of vendors then and settled for Taktile after longer due diligence by our risk, tech and compliance/security teams and a proof-of-concept phase. The integration was done quickly, as the platform allows you to customize the API. We started with credit decisioning for one product and market and then quickly extended to coverage of all markets and products. Now we are moving compliance and KYC/KYB checks as well as ongoing monitoring to the platform."
To read more reviews coming directly from our customers, please visit our profile page on G2 - and if you’re already our customer, we’d love to also hear from you as it’s truly your voice that guides our own decisions of how to enhance the platform next.
