This document lists the sub-processors engaged by Taktile GmbH, Taktile, LLC, and Taktile Limited (collectively, “Taktile”) for the processing of personal data on behalf of its customers. The data hosting region is determined by each customer’s configuration.

Taktile distinguishes between two categories of subprocessors:

Mandatory Subprocessors: These sub-processors are essential to the provision of the Platform and are engaged for all customers. Currently, this includes Amazon Web Services (AWS), which provides cloud infrastructure and hosting. The specific AWS region is selected based on the customer’s requirements.

Optional Subprocessors: These subprocessors are only engaged when a customer activates specific optional features of the Platform (e.g., LLM-powered functionalities). They are not used unless explicitly enabled by the customer.

1. ​​Mandatory Subprocessors

The following subprocessor is required for all customers. The applicable AWS region and contracting entity depend on the customer’s selected hosting location.

2. Optional Subprocessors

The following subprocessors are engaged only when a customer enables optional features that rely on third-party LLM providers.

The following subprocessors are engaged only when a customer enables AI Agents. 

3. Reseller Subprocessors

The following subprocessors are engaged only when a customer is contracted to receive their services in an applicable order form.