Claims management
Claims settled faster and smarter
Coverage checked the same way every time. Cycle times cut from weeks to hours. Valuable adjuster time saved for complex cases.
Capabilities
Claims handled with speed, confidence, and consistency
Coverage checked the same way every time. Cycle times cut from weeks to hours. Valuable adjuster time saved for your most complex cases.
Step 1
Automate your claims journey from first notice to settlement
Unify intake, coverage checks, third‑party data, decisioning, and case management in one flow. Auto-settle simple claims—then route exceptions with full context and a complete audit trail to your experienced adjusters.
Step 2
Give adjusters a decision-ready file using agents
Agents read policies, validate coverage, gather evidence, and provide all necessary context before an adjuster opens the case. Give your experts a head start on complex claims so they can adjudicate with confidence and speed.
Step 3
Roll out new policies or updates faster than ever
Update handling rules, coverage checks, and escalation paths without engineering bottlenecks. Claims teams can iterate quickly while engineering keeps control of data, integrations, and guardrails.
Step 4
Build a claims process that keeps getting better
See what every change does to cycle time, leakage, and cost. Backtest on historical claims. Ship safely behind guardrails and continuously optimize your claims process, so you can get ahead and stay ahead.
Forward Deployed Engineering
ROI first, everything else second
Most AI initiatives stall before they show a return. Taktile’s experts in AI, banking, and insurance get your initiatives safely into production and help tell your value story internally.
TESTIMONIALS
Hear from our customers
Learn how leading teams are turning complex decisions into better outcomes.
Platform overview
One powerful platform for all your decisions
Bring decision logic, AI, and expert judgment together so your team can make faster, more consistent decisions and improve them over time, on top of your existing infrastructure.
- Connect
Connect to the context you need
200+ integrations across KYC/KYB, credit, fraud, open banking, and PEP screening—plus flexible connections to your internal systems.
- Decide
- Optimize
Optimize from real outcomes
Dashboards, backtesting, and live experimentation (A/B) enable you to build a self-learning system and continuously improve outcomes.
- Scale
Scale with control
Monitoring, alerting, model risk management, versioning and sign-off procedures, granular permissions, and detailed audit trails for every decision.
Make every decision your next competitive advantage
Better decisions begin with Taktile. Bring your toughest challenges to the table. Walk away with clear next steps.